Shipping policy

Shipping Policy

At Kyraze, we are committed to delivering your favorite jewelry pieces safely and on time.

Order Processing

All orders are processed within 1–3 business days after confirmation. Orders are not shipped or delivered on weekends or holidays.

Shipping Time

  • Within UAE: 3–5 business days
  • International Orders: 10–15 business days

Delivery times may vary depending on your location, customs processing (for international orders), and external factors.

Shipping Charges

Shipping charges will be calculated and displayed at checkout.

We may offer free shipping on selected orders or during promotions.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to track your package in real-time.

Delays

While we strive to deliver your order on time, delays may occur due to:

  • High order volumes
  • Courier service delays
  • Customs clearance (for international orders)
  • Unforeseen circumstances

We truly appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping details are accurate. Kyraze is not responsible for orders delivered to incorrectly provided addresses.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery at:
Email: infokyraze@gmail.com

We will do our best to resolve the issue as quickly as possible.

Contact Us

For any shipping-related queries, feel free to reach out:
Email: infokyraze@gmail.com